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Your privacy is important to us, so Dr Snoopy Smart Pet Services, a India Company, has created the following Privacy Policy ("Policy") to let you know what information we collect when you visit our Site http://drsnoopy.co.in ("Site"), why we collect itand how we use it.

The terms "You," "Your," "Yours" and "User" refer to the entity/person/organization using our Site.

When this Policy mentions "We", "Us," and "Our" it refers to Dr Snoopy Smart Pet Services and its subsidiaries and affiliates.

This Privacy Policy is governed by our Terms of Service.

For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us atadmin@drsnoopy.co.in.

1.   INFORMATION WE COLLECT FROM YOU

We collect the information You provide to us and this  information  is necessary for the adequate performance of thecontractual  arrangement which is in place between You and us and allow us to comply with our legal obligations.

• Account Signup Information. When You create the account, we ask You to provide the signup information, such as Email,Username, Name, Passwords, Surname, Personal Number, Phone, Address.

• Communications, Chats, Messaging. When you communicate with us through email or any other way, we collectinformation about your communication and any information You choose to provide or disclose. In order to answer your request, we may access information provided by email, chats, purchase history, etc.

• Payment Information.  To order and use  features of Site, we may require you to provide certain financial information inorder to facilitate the processing of payments. We collect your  Credit or debit card number, Credit or debit card type, Credit ordebit  card  expiration  date,  Billing  address, Name and surname.

• Login information. We collect Login information if You are logging to our account with Authentication Data.

 

2.   INFORMATION WE COLLECT AUTOMATICALLY

When you use our Site or contact us directly we may collect information, including your personal information, about the way you act in our Site, the services You use and how You use them.

This information is necessary for the adequate performance of the contract between You and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Site.

• Log data and Device information. We automatically collect log data and device information when you access and use the Site, even if you have not created an Account or logged in. That information includes, among other things: Date/time stamp.

• Tracking technologies and Cookies. We use Cookies, Customer number, Device ID. We also automatically collect information about device’s operating system, .

• Geo-location data. We collect information about your approximate location as determined by data such as your IP  address to  offer  you  an  improved user experience. Such data may be collected only when you access the Site using your device.

• Usage information. We use a tool called "Google Analytics" to collect information about your interactions with the Site (what pages you visit, such as the pages or content you view, your searches for Listings,  bookings you have made, and otheractions  on  the  Site.  In  consequence,  Google,  Inc. plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site). For more information please visit [Google](https://policies.google.com/privacy).

  • Publicly available personal Information.

 

 

3.   THE WAY WE USE YOUR INFORMATION

We process your information adhering to the general data processing principles.

We may use the information we collect through our Site for a number of reasons, including to:

• to identify user

 

• to create account

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• to stay connected

 

• to customize marketing

 

• to send billing information

 

• to manage user orders

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• to contact user

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• to improve services

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• to comply with applicable laws

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• to request feedback

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• to provide support

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• to ensure data security and prevent fraud

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We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.

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4.   DIRECT MARKETING

We may use your provided contact details for direct marketing. These direct marketing offers, depending on your  preferences, may  be personalized taking into account any other information which you  have  provided  to  us (e.g. location, social media profile information, etc.) or we have collected or generated from other sources as described below.

If you wish to withdraw the consent for direct marketing, and refuse to receive information from us, you may exercise such option at any time you wish by sending an email to admin@drsnoopy.co.in.

 

 

5.   COOKIES

Cookies are small text files stored by your browser on your computer when you visit our Site. We use cookies to improve our Site and make  it easier to use. Cookies permit us to recognize  users and avoid repetitive  requests for the same information.

 

Cookies from our Site cannot be read by other Sites. Most  browsers  will accept cookies unless you change your browsersettings to refuse them.

Cookies we use on our Site:

 

• Strictly necessary cookies - These cookies are required for the operation of our Site. They help us to show you the rightinformation, customize your experience, and allow us to implement  and  maintain  security  features  as well as to help usdetect malicious activities. Without these cookies operation of the Website would be impossible or its functioning may beseverely affected.

• Functional cookies - These improve the functional performance of our Website and make it easier for you to use. Thesecookies remember the settings selected by the  Visitors (for example, the settings of language and time zone). With the use ofthese cookies, the Visitors may avoid the changes of settings during each visit of the Website. These cookies also rememberchanges made by you in the Website (for example,  in  case  you  leave comment on the Website). These cookies do not track your behavior in other websites.

• Performance cookies - These cookies show us if the Visitor has visited our Website before. The analytic cookies allow us torecognize and count the number of users of our website and see  how  such  users  navigate  through our Website. We also usecookies to understand, improve, and research products, features, and  services. For  instance, analytical  cookies may show us,which websites are visited more frequently, help us to record disfunctionalities of the Website, etc.

• Marketing, targeting, and advertising cookies - These cookies record your visit to our website, the pages you have visitedand the links you  have followed. We will then use this information to make advertising displayed on it more relevant to yourinterests. The advertising cookies let us  know whether you have already seen the specific advertisement or a certain typeof advertisement, and how much time has elapsed since you saw it. We may use the cookies set by another entity so that wecould provide the advertisement oriented more specifically to  you. They are also used  so that we could see the certain advertisements only a certain number of times and that it would help to measure the efficiency of advertising.

 

 

You may find more information about how to delete cookies, as well as the other useful information related to the use of thecookies, on the website [http://www.allaboutcookies.org/](http://www.allaboutcookies.org).

 

 

6.   PAYMENT INFORMATION

To order and use our services we may require you  to  provide  certain financial information to facilitate the processing ofpayments. We will  not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your Personal information is governed by their Privacy Policy. All payment data is stored byPAYU. You may find their privacy policy link(s) here: [https://www.payu.in/tnc](https://www.payu.in/tnc).

 

 

7.   THIRD PARTY LINKS

Our Site may have links to other websites. Please  review  their  privacy policies to learn more about how they collect and use your personal data, because we do not control their policies and personal data processing practices.

 

 

8.   RETENTION

We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligation,  resolve  disputes, and enforce our agreements.

 

 

9.   SECURITY

We have implemented security measures designed to protect the personal information you share with us, including physical, electronic and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities andattacks.

Regardless of the measures and efforts taken by us, the transmission of information via internet, email or text message  is not completely secure. We do not guarantee the absolute protection and security of your personal information or any other UserContent you upload,  publish  or  otherwise share with us or anyone else.

We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosurecould cause you substantial or irreparable harm.

 

If you have any questions regarding the security of our Site or Services, you are welcome to contact us atadmin@drsnoopy.co.in.

 

 

10.   YOUR RIGHTS

You are entitled to a range of rights regarding  the  protection  of  your personal information. Those rights are:

• The right to access the information we have about you. If you  wish  to access your personal information that we collect,you can do so at any time by contacting us using the contact details provided below.

• The right to rectify inaccurate information about you. You can correct, update or request deletion of your personalinformation by contacting  us using the contact details provided below.

• The right to object the processing. When we rely on your  consent  to process your personal  information,  you may  withdraw consent at any  time by contacting us using the contact details  provided  below.  This  will  not affect the lawfulnessof processing prior to the withdrawal of your consent.

• The right to lodge a complaint. You can raise questions or complaints to the national Data Protection Agency in your country  of  residence  in  the event where your rights may have been infringed. However, we recommend attempting to reach apeaceful resolution of the possible dispute by contacting us first.

• The right to erase any data concerning you. You may demand erasure  of data without undue delay for legitimate reasons, e.g. where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed.

 

 

 

 

11.   APPLICATION OF POLICY

This Policy applies only to the services offered by our Company. Our Policy does not apply to services offered by othercompanies  or  individuals, including products or sites that may be displayed to  you  in search results, sites that may includeour services or other sites linked from our Site or Services.

 

12.   AMENDMENTS

Our Policy may change from time to time. We will post any Policy changes on our Site and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email  notification  of Policy changes).

 

 

13.   ACCEPTANCE OF THIS POLICY

We assume that all Users of this Site have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our Site. We reserve the right to change our Policy at any time and inform byusing the way as indicated in Section 12. Continued use of this Site implies acceptance of the revised Policy.

 

 

14.   FURTHER INFORMATION

If you have any further questions regarding the  data  we collect, or how we use it, then please feel free to contact us at thedetails as indicated above.